01 — Frequently asked
Questions, answered.
What buyers Google before signing up. Trial mechanics, credit costs, refunds, ownership, privacy, team plans, supported models.
What is Single Studio?
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A creative production platform with access to 1,000+ AI models across image, video, and audio — one subscription, one workflow, one bill.
How does the 7-day trial work?
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You enter a credit card at signup, but we don't charge during the trial. You get 30 credits to test image, video, and audio generation. Cancel anytime in the first 7 days and you won't be billed.
How does the credit system work?
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Every generation costs a fixed number of credits visible before you click. Image: 1 credit. Video (5s): 20 credits. Voiceover: 3 credits. Failed generations do not consume credits.
What is smart routing?
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When a model errors, filters your prompt, or rate-limits, Single Studio automatically retries on an alternate model from the same modality. You see the result, not the error.
What if a generation fails?
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Our smart-routing layer retries with backup models when the primary model errors, filters your prompt, or times out. Failed generations don't consume credits.
Can I get a refund?
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Monthly plans: yes, within 14 days of your most recent charge — pro-rated on remaining credits. Annual plans: any-time pro-rata refund on the lesser of time remaining and credits remaining.
Who owns the content I generate?
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You do. Generated assets are yours to use commercially. You own the rights to your outputs.
Is my data private?
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Yes. Your prompts, generations, and project organization are private to your workspace. We don't train on your content. GDPR-compliant data deletion available on request.
Do you offer team plans?
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Yes — Solo ($99/user/mo, 1 user), Studio ($49/user/mo, from 2 users), Agency ($99/user/mo, from 5 users), and Enterprise (contact sales, from 30 users). All include a shared credit pool, role-based access, and audit trails.
What models are supported?
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Image: FLUX 1.1 Pro, Imagen 3, Recraft V3, Ideogram 2.0, Stable Diffusion 3.5, DALL-E 3, and more. Video: Veo 3, Runway Gen-3, Pika 1.5, Luma Dream Machine, Kling 1.6. Audio: Suno V4, Stable Audio V2, ElevenLabs V3, Udio, MusicGen.